Refund Policy

1. Refund Eligibility

Due to the digital nature of our AI bot products, we offer a 7-day money-back guarantee from the date of purchase. To be eligible for a refund, you must submit a refund request within 7 days of your purchase date.

2. Refund Conditions

Refunds may be requested under the following conditions:

• The product does not work as described in the product listing
• You experienced technical issues that prevented proper product use
• The product was not delivered within 24 hours of payment confirmation
• You accidentally purchased the wrong product

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Change of mind after the 7-day period
• Failure to use the product due to lack of technical knowledge
• Incompatibility with systems not listed in product requirements
• Products that have been substantially customized or modified

4. Refund Process

To request a refund, please contact our support team at refunds@easybots.store with your order number and reason for the refund. Our team will review your request and respond within 2-3 business days.

5. Refund Timeline

Once your refund is approved, it will be processed within 5-7 business days. The refund will be issued to the original payment method used for the purchase. Please note that your bank or payment provider may take additional time to process the refund.

6. Partial Refunds

In certain situations, partial refunds may be granted at our discretion, such as when only specific features are not working or when the product has been partially used.

7. Contact Information

For refund inquiries or to initiate a refund request, please contact us at:

Email: refunds@easybots.store
Include your order number and detailed reason for the refund request.